This section includes some useful information on what to expect and where to access certain materials you will be using for your course.
- What Should I Expect from My Instructor?
- Library Resources for Distance Students
- Locating My Online Course
- Accessing My Course Materials
- Where Do I Start?
What Should I Expect from My Instructor?
Your instructor is your guide through the course content. He or she may contact you by telephone or email at the beginning of the course as an introduction.
- In online courses, instructors may be much more involved with the group of students in the process of learning. They also mark assignments and are available to students by email and telephone during hours typically posted on the course website.
- In print-based, correspondence style courses, your instructor marks your assignments, provides written feedback to you and is available to you by telephone or email during designated “office” hours as indicated in your course package.
At any point in the course, if you are struggling with the material or are concerned that you are not keeping up for whatever reason, it is important to contact your instructor. He or she may assist you in determining the best course of action. Sometimes your instructor will consult with Learner Support and/or Academic Advisors offering assistance to you in the distance education process.
You can contact your instructor by telephone, mail and/or email. If your course is online, you will likely use email, however most instructors are available by telephone as well. Contact information for your instructor will be included in the course package or posted on the course website (if applicable). If you are having difficulties reaching your instructor and don’t know why, contact the Learner Support Advisors in Brock Hall.
Library Resources for Distance Students
For more information about accessing library materials, as a distance education student, please visit http://help.library.ubc.ca/help-for/distance-education-students.
Locating My Online Course
Accessing My Course Materials
Please see the Getting Your Course Materials section to find out how to access your course materials.
Where Do I Start?
Just before the start of the course, you will receive an email notice outlining the procedure to access your distance education course, as well as other relevant details (i.e instructor email, textbook info). Please ensure your email address entry on the Student Service Centre is correct as otherwise you might miss important information.
Some courses may use supplementary course materials. These loan materials are sent out by CTLT staff after the start of classes. These materials must be returned within 3 weeks following your final exam or withdrawal date or you will be assessed the full cost of replacement.
If your course is online, then you might want to familiarize yourself with the online learning environments, either WebCT Vista or Connect. We have designed student orientations to get you ready for your online course.