Before you start, make sure that your computer meets all of the technical requirements for your online course(s). If your computer does not have the proper hardware or software, WebCT Vista and/or Connect may run slowly or may not run at all. Should you need technical assistance, refer to the section below to find out who you should contact.
Please refer to the following table for technical assistance:
|| IT Services
||Distance Learning Helpdesk|
It’s very important to prepare your computer for your online course(s). If your computer does not have the proper hardware or software, WebCT Vista and/or Connect may run slowly or may not run at all.
Please refer to the e-learning website, where you will see the recommended system requirements to run WebCT Vista. Please refer to the Connect website for the recommended system requirements to run Connect.
Below is a list of steps you should consider before using WebCT Vista and/or Connect.
- Step 1: Prior to using WebCT Vista and/or Connect on your computer, check your computer to see if it meets the minimum system requirements.
- Step 2: Check for browser compatibility and perform a tuneup if required.
- Step 3: Check your connection speed. The bandwidth test provided by the Connecticut Distance Learning Consortium will tell you about the speed at which your Internet connection allows you to upload and download files. If your speed is slower than recommended, you can still use WebCT Vista and/or Connect, but will experience delay in loading pages, and in any audio or video files that you need to access. It is strongly recommended to use a broadband Internet connection for use with WebCT Vista and/or Connect.
Still need help? Check out the Student Resources on the e-learning website.
Appropriate Use of Technology Policy
Subscribers to Centre for Teaching, Learning and Technology (CTLT) courses have certain general responsibilities that they must agree to. These are outlined in the following two sections.
Appropriate Use Guidelines
The University of British Columbia is committed to ensuring a working and learning environment in which all persons treat others with humanity and respect.
The computing and communication facilities and services provided by CTLT are primarily intended for teaching, research, and administrative purposes. The use of these services is governed by all applicable University policies, including: the Human Rights, Sexual Harassment, Patents and Licensing and Student Discipline policies, as well as by all applicable Canadian federal, provincial and local laws and statutes, including the Criminal Code of Canada, the B.C. Civil Rights Protection Act and by the B.C. Human Rights Act. These are supplemented by the appropriate use policies and guidelines established by those networks to which UBC’s campus network is interconnected, i.e. the Internet, which includes, for example, Bcnet and CA*net.
The user bears the primary responsibility for the material that he or she chooses to access, send or display. The computer facilities may not be used in any manner that contravenes the above policies, laws or statutes. Those who do not adhere to these guidelines may be subject to suspension of computing privileges.
Abuse of these computing facilities should be reported to the Manager of Web Strategy and IT, Novak Rogic at 604-805-6120 or by e-mail at firstname.lastname@example.org.
Responsible Use of Information Technology Facilities and Services
Responsible use of computing and communications facilities and services requires that you:
1. respect the legal protection provided by copyright and license to programs and data 2. respect the rights of others by complying with all University policies regarding intellectual property 3. respect the rights of others by complying with all University policies regarding sexual, racial and other forms of harassment, and by preserving the privacy of personal data to which you have access. 4. respect the privacy of others by not tampering with their files, tapes, passwords, or accounts, or representing others when messaging or conferencing. 5. use only computer IDs or accounts and communication facilities which you are duly authorized to use, and use them for the purposes for which they were intended. 6. respect the integrity of computing systems and data; for example, by not intentionally developing programs or making use of already existing programs that harass other users, or infiltrate a computer or computing system, and/or damage or alter the software components of a computer or computing system, or gain unauthorized access to other facilities accessible via the network. 7. use computing and communications facilities in a manner which is consistent with the ethical principles set forth by the University and with accepted community standards. 8. respect and adhere to any local, provincial or federal law which may govern use of these computing and communication facilities in Canada. These include, but are not limited to, the Criminal Code of Canada, the B.C. Civil Rights Protection Act and the B.C. Human Rights Act.
Certain activities are considered inappropriate use of computing facilities. These include electronic chain letters, pyramid schemes, mass-mailing of unsolicited e-mail, and “spamming”. Spamming refers to the mass posting of a single message to multiple Usenet newsgroups regardless of whether the message is relevant to each group’s topic.